Hi Cassie, Thank you so much for your wonderful words and for giving us a five-star review! It truly means the world to us. We're so glad to hear that you and your family felt our kindness, compassion, and exceptional care for your mum during her time with us. Our main goal is to create a comforting environment for our residents and their loved ones, so it warms our hearts to know we could bring you great comfort, knowing she was in such caring hands. Thanks again for your lovely feedback! I can't wait to share your inspiring words with the Waltham team. We really appreciate you!