Your words remind us why we do what we do. We are glad to help you and your family through such a difficult time. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We are saddened to hear about your loss but we hope you will go away from this experience feeling like your loved one received the best possible care.