Thank you so much for your kind and thoughtful feedback. We are delighted to hear that your mum has settled so well at The Derwent and is thriving, enjoying her meals, and feeling happy and comfortable in her new home.It's wonderful to know that you feel supported by our staff and management team - we strive to make every resident and their families feel welcome, safe, and well cared for. We're also glad that the garden and pond bring joy during your visits; seeing residents enjoy time with their families is very special to us.Your comments mean a lot to the team and reassure us that we are providing the person-centred care we aim for every day. Thank you for taking the time to share your experience.