Dear Abbot , family member, Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your aunt  and your family , have had such positive experiences with our team. Providing compassionate, person-centred care is at the heart of everything we do, and it's wonderful to know this has been reflected in your visits. Your appreciation means a lot to all of us, and we'll be sure to share your comments with the staff team. Best wishes from all at Abbot care home.