Thank you sincerely for your thoughtful and heartfelt review.We are truly grateful that you took the time to share your experience, and we're so pleased to hear that your father has settled in well since joining us in August. It's reassuring to know that he is feeling more at ease, and that you and your family have felt supported during what is understandably a significant and emotional transition.Our team is deeply committed to providing compassionate, person-centred care, and it means a great deal to know that this has made a positive difference to both your father and your family. We will be sure to share your kind words with all members of staff - your appreciation will mean so much to them.Thank you once again for your trust and kind feedback. Please don't hesitate to reach out if there is ever anything more we can do to support you.