Thank you for taking the time to share your feedback. We're really pleased to hear that your mum feels safe and well cared for - that means a lot to us. We also appreciate your honest comments about our activities programme. We're sorry to hear that your mum hasn't had the opportunity to take part in the crafts she enjoys.Please be assured that we are reviewing our current activities provision to ensure it offers greater variety and reflects the individual interests and preferences of all our residents.Thank you again for sharing your thoughts - they help us provide the best possible care and experiences for our residents.