Thank you so much for your beautiful and touching review. Your words about how we cared for your mother, especially during her final days, have moved our entire team profoundly.
We believe that every resident deserves to feel valued, loved, and treated with dignity, and we're deeply honoured that your mum felt like a queen in our care. It's touching to hear about the special touches, like our chef making doughnuts - these small gestures are part of how we show our residents and their families how much they mean to us.
Your five-star rating and heartfelt words are the highest praise we could receive. Thank you for trusting us with your mother's care.