Thank you so much for your kind and heartfelt words. We're truly honoured to have been able to care for your father during such an important time. It means a great deal to us to know that you and your sister felt supported and welcomed, and that our team could help make those final days a little easier. Respecting dignity and humanity is at the heart of everything we do, and your feedback is deeply appreciated. We'll make sure your message is shared with the team-it will mean a lot to them.