Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to all of us here at Venn House.We're delighted to hear that our team's care and attention have made such a positive difference. Our staff take great pride in getting to know each resident personally, so it's lovely to know that the little touches like her puzzle themed birthday cake have brought her joy.We also really appreciate your recognition of the team's patience and communication. Supporting our residents and their families with warmth and understanding is at the heart of what we do.Thank you again for your trust in us. It's a privilege to care for your mum and to have your family as part of our Venn community.