Thank you so much for taking the time to share your kind feedback about your mother's care. We're so pleased to hear that you find our team polite, friendly, and supportive. The staff at Bramley House take great pride in providing person-centred care and ensuring every resident feels valued, listened to, and comforted, especially on those more challenging days.It's lovely to hear that your mother enjoys spending time in the garden and that our team encourages her to stay active and engaged. We truly appreciate your recognition of their dedication and compassion.Thank you again for your thoughtful review and for trusting us with your mother's care.