Thank you so much for taking the time to share your kind words. We truly appreciate your feedback. As we always say, there is always room for improvement at Horton Cross Nursing Home, and we value the thoughts and ideas of our residents and their families in helping us continue to grow.It was a genuine pleasure and honour to care for your mum and to have her, along with your family, as part of our Horton Cross family. We are deeply sorry for your loss. The passing of a resident is always felt by all of us  our staff form close bonds with those we care for, and a piece of our hearts goes with them. We are grateful for the trust you placed in us and for allowing us to be part of your mums journey.