Thank you so much for your kind and thoughtful review.
We're truly delighted to hear how well your father has settled into Ty Mawr and that he feels so positively about his room, the food, and the care he receives. Knowing that he feels safe, supported, and at home is exactly what we strive for-and it's wonderful to hear that this brings you peace of mind too.
Your recognition of our team's friendliness and dedication means a great deal. We're proud of the relationships we build with residents and families, and it's heartening to know your father speaks so highly of the staff.
We also appreciate your comments about the improvements underway. We're committed to enhancing the environment to match the high standards of care we provide, and it's encouraging to know these efforts are being noticed.
Thank you again for your trust and support-it's a privilege to care for your father.