Thanks for taking the time to leave your review. We're sorry to learn of your experience with Kingswood Court Care Home. We understand that family concerns are currently being reviewed by a member of our team and we're grateful for your patience while this is completed. If you wish to provide further feedback to your comments, please get in touch at feedback@barchester.com . We wish your mother well in her new chosen home. Kind regards, Barchester's Customer Feedback Team.