Many thanks for your detailed feedback.<br>We have supper at 5pm due to residents' needs: some have breakfast as early as 5am, so an early supper seems to suit most.  Sandwiches etc. are available at any time after this should a resident prefer a later supper, and tea and biscuits are also available all evening.<br>You did notify us of an issue with the bedding in April 2024 which we addressed by changing all the sheets that week (we have again since too).  Where sheets are washed at high temperatures the fabric does suffer, but we regularly check bedding and order replacements as needed as a result of your feedback from April 2024.<br>Families are welcome to enquire on health and wellbeing issues at any time and we actively encourage their involvement in care plan reviews.  Please do enquire as frequently as you wish about mum's health: we will gladly update you.<br>Many thanks for your recognition of the caring and friendly staff which are our greatest asset in ensuring person-centred care.