We are very sorry to read your comments. The concerns you raised were fully investigated by the Care Quality Commission (CQC), and no further action was taken following their review.<br><br>It's important to note that other members of your family have expressed that they were very happy with the care your father received at the home. Our team continues to provide the highest level of care and support to all residents, ensuring their wellbeing and comfort at all times.<br><br>We have made several attempts to resolve your concerns amicably, but unfortunately this has not been possible as you continue to raise new complaints. Nevertheless, we remain committed to open communication and to providing the best possible care for all our residents.