Thank you so much for your kind words about the care provided - we're delighted to hear it met your expectations.
We're sorry to hear about the concerns regarding the entrance and the shower facilities. Your feedback is very important to us, and we take it seriously. We are currently reviewing the entrance access and exploring options to enhance comfort for everyone. Regarding the shower issue, we sincerely apologise for the inconvenience and can confirm that this has now been resolved.
Thank you again for bringing these matters to our attention - your feedback helps us continue to improve and provide the best possible experience for all who stay with us.