Thank you so much for your generous and detailed feedback.
We're truly delighted to hear that your family member's experience at Ty Mawr over the past year has been so positive. It's wonderful to know that the location, facilities, and atmosphere have contributed to a sense of comfort and wellbeing-and that our team's approachability and compassion have made a lasting impression.
Your recognition of the ongoing improvements under new ownership is especially appreciated. We've worked hard to ensure that upgrades are carried out with minimal disruption, and it's encouraging to hear that both residents and staff are embracing the changes.
We're also grateful for your comments on the vibrancy of life at Ty Mawr-from nutritious meals and engaging activities to the warm, welcoming environment we strive to maintain. It's our privilege to support your loved one, and we remain committed to continuous progress in every aspect of care.
Thank you again for your trust and support.