Thank you so much for taking the time to share such a lovely review. Your kind words mean a great deal to all of us. They inspire us to remain humble and continue providing person-centred care in everything we do.<br>All our residents, including your brother, are very important to us. As you know, we don't see what we do as a favour, but as our duty and responsibility to provide the best possible care and support.<br>Your help and encouragement are truly appreciated - thank you once again for your continued support.