I'm very sorry to read your comments and that you feel disappointed with the care provided to your father. We always strive to deliver the highest standard of care and support for every resident, including those with complex needs, and we take any concerns raised extremely seriously.<br><br>Our team has worked closely with you and all professionals involved to ensure your father's needs are fully understood and supported, and we continue to follow all regulatory and safeguarding procedures to maintain his wellbeing and that of others.<br><br>While we cannot discuss personal details in a public forum, we remain fully committed to open communication and would welcome the opportunity to talk further with you directly to address any remaining concerns. Please feel free to contact me directly.