Thank you so much for taking the time to leave such a heartfelt and thoughtful review.
We understand how emotional and challenging the transition into care can be for both our residents and their families so it truly means a great deal to hear that you've felt supported, reassured, and welcomed by our team. Your kind words about our staff, environment, and facilities are incredibly appreciated and will be shared with everyone at Elvy Court.
We're especially pleased to know that your mum is settling in well and receiving the care and attention she deserves. It's our priority to ensure that every resident feels safe, valued, and at home, and it's wonderful to hear this reflected in your experience.
Thank you again for your trust and support during this important time. We're always here if you ever have any questions or need anything further.