Thank you for taking the time to share your feedback. We are delighted to hear that you feel your loved one's care is delivered with compassion and sensitivity. The team at Perton Manor takes great pride in providing person-centred care and building trusting, positive relationships with our residents, their families, and our colleagues.<br>We also appreciate your kind mention of Red Coats - our Living Well Team, they play a vital role in enhancing the daily experiences and wellbeing of our residents. Please remember, our Manager's door is always open should you ever wish to discuss anything further.<br>Thank you once again for your thoughtful review."