Thank you sincerely for your kind words. It was our pleasure to welcome you and your family into the home, especially at such an important and emotional time. We understand how difficult the decision can be when a loved one comes in for respite with the possibility of a longer stay, and we are truly glad that you felt comforted from the moment you arrived.<br>Our team - from housekeeping through to management - take great pride in creating a homely, welcoming environment where families feel supported, informed and at ease. It is lovely to hear that you were able to relax, enjoy refreshments, and share in the entertainment alongside your loved one. Moments like these are at the heart of what we strive to provide.<br>Your recommendation means a great deal to us all. Thank you for taking the time to share your experience, and please be assured that we will continue to give the same care, warmth and dedication each and every day.