Dear Susan,<br><br>Thank you so much for your lovely review and for taking the time to share your experience.<br><br> During your mum's stay with us for a short period of time,  we're very glad to hear that you both felt supported and cared for during that period. It means a great deal to our team to know their kindness and attention made a difference to you and your mum.<br><br>We're especially pleased that you found the rooms clean and comfortable-it's always our goal to create a welcoming and respectful environment for every resident and their family.<br><br>If there's anything further we can do, or if you'd ever like to stay in touch, please don't hesitate to reach <br>kind regards<br>Jude