Thank you so much for this truly lovely feedback.
It means the absolute world to the entire team, and myself, to know you feel your mum is in the best and trusted hands here at Springbank.
We are so glad you feel welcomed, that we keep you fully updated, and that you appreciate our high standards of cleanliness and the warm, home-like feel we work hard to maintain.
Your trust and kind words are the greatest compliment. Thank you for choosing us for your wonderful mum.