Thank you so much for your thoughtful feedback. We are delighted to hear that you feel Wood Hill Lodge provides a safe and caring environment for our residents living with dementia. Our team works hard to ensure everyone is treated with patience, dignity, and understanding, so it's wonderful to know this shines through in the care we provide. We also take great pride in maintaining a clean and comfortable home, so your comments about our cleanliness mean a lot to us. Your kind words will be shared with our carers; they'll be so pleased to know their efforts are appreciated.

Thank you again for taking the time to share your experience.

Warm regards,