Dear Colin,<br><br>Thank you so much for taking the time to share your thoughtful review. We're truly grateful for your kind words about our staff and management. It means a great deal to us to know that our support and care have made a positive impact.<br><br>We always strive to provide a safe, respectful, and welcoming environment for all residents and their loved ones, and your feedback reassures us that we're on the right path.<br><br>If there's ever anything more we can do to support you or your friend, please don't hesitate to reach out.<br><br>kind regards<br>Jude