Thank you so much Jane  for your kind words. We're delighted to hear that your sister is well cared for and that you find our food and staff excellent - it means a lot to the team to know their efforts are appreciated.<br>As we have discussed, the room you mentioned was unfortunately allocated to another resident. Please be assured we'll continue to review availability and will happily offer an alternative when one becomes available.<br>Thank you again for your thoughtful feedback and for your continued trust in us to care for your sister.