Thank you so much for your lovely comments. We're really glad to hear you felt so welcome when you arrived and that the team were able to lend a hand with your sister's things and the sign-in process. It's great to know you could relax and enjoy some refreshments together too. We'll make sure to share your kind words with the team-they'll be delighted! We look forward to seeing you again soon. <br><br>Warm wishes,<br>Waterside House Team