Thank you so much for this truly wonderful review.
Having known your mother and seen her thrive with us over the past four years, it means the world to the entire Springbank team, myself included, to read your kind words about the outstanding care she receives.
We are so proud that you've seen our dedication to meeting her physical needs, respecting her dignity, and ensuring clear, timely communication. It is our absolute priority.
We'll share your lovely comments about the environment-from the cleanliness and beautiful gardens to our special birthday cakes-with everyone.
Thank you again for your fantastic support.