Thank you very much for your kind and thoughtful words about your mum's  time with us.  It was truly a privilege to care for her and to get to know both her and your family.  Your message means a great deal to our  team - they were very fond of your mum and remember her with warmth.<br>Please accept our deepest  condolences once again for your loss.  We're so grateful that you took the time to share your experience, even during such a difficult time.  Your words remind us why we do what we do every day - to provide comfort, dignity, and compassion to our residents and their loved ones.