Thank you so much for your kind and thoughtful words. We're truly delighted to hear that our team has been able to support both your father and your family during such an important and sensitive time. Ensuring that families feel reassured and confident their loved one is safe and well cared for is at the heart of what we do. Your appreciation means a great deal to every member of our team, who take great pride in providing compassionate, person-centred care. We're so pleased to have been able to offer comfort and stability at a critical point for your family, and we thank you sincerely for sharing your experience.