Dear Mark, Thank you so much for your lovely review of our home. We truly appreciate your kind words and are glad to hear your positive feedback. Regarding your comments about encouraging Mum to join in activities, we understand that some residents may feel a little reluctant. To support this, we offer a 1-to-1 activity programme tailored to individual preferences and comfort levels. We would like to invite you to a care plan meeting with the family to discuss a more personalised approach to activities for Mum.