Thank you so much for your thoughtful and generous words. We are truly touched by your feedback and so pleased to know that our care and support made a difference to both your brother and yourself during such a difficult time.<br><br>Our entire team - from nursing and care staff to our ancillary colleagues - take great pride in providing compassionate, person-centred care, and your recognition means a great deal to us all. We will be sure to share your comments with everyone involved.<br><br>Your kind acknowledgment of our leadership and Directors is also deeply appreciated. It was our privilege to care for your brother and to offer you comfort and support throughout his stay.