Thank you so much for taking the time to share such kind words about your experience. We're delighted to hear that your mum has settled in well and that you've felt supported by our team.<br>Our staff and management work hard to create a welcoming, caring environment where residents feel safe, valued, and at home, so your feedback truly means a lot to us. It's wonderful to know that our efforts are helping to ease what can be a very difficult transition for families.<br>We'll be sure to share your comments with the whole team - they'll be so pleased to know their warmth and dedication have made a positive difference.<br>Thank you again for your trust and appreciation.