Thank you so much for your moving review. It means a great deal to everyone at The Fleet to know that from the first welcome at reception through to seeing her room, you and your mum felt reassured and well looked after. We're delighted she was happy with the new furnishings and the view.
Your kind words about the MacBride unit are especially appreciated - caring for someone with advanced dementia and a terminal illness is a privilege, and the nurses and HCAs will be genuinely touched to hear their support made a difference to you and your dad as well. The chef will also appreciate how the memory of the cake and tea service for her birthday was special.
Thank you for trusting us with her care and for recognising the team's efforts to maintain her dignity right to the end. Warmest wishes from us all at The Fleet.