Thank you so much for taking the time to share your experience. We are truly delighted to hear how well your mother has settled in and that she's regained her smile, confidence, and sparkle. Our team is dedicated to providing compassionate, person-centred care, and it means a great deal to know their kindness and interaction have made such a positive difference. We're especially pleased that you feel reassured and supported as a family member, that partnership is so important to us. Your feedback will be shared with all our team, who will be thrilled to know their efforts are so appreciated.