Thank you so much for taking the time to share such kind words about your father's experience and the care he receives on Forth Ward. We're delighted to hear how much he enjoys the variety of activities, the caf, and the warm, relaxed atmosphere when you visit.

It's wonderful to know that our team's communication and attention to detail help you feel reassured when you can't be here in person - that peace of mind is exactly what we strive to provide for every family. I'll make sure to pass on your lovely feedback to the whole team, who will be so pleased to know their efforts make such a difference.