Dear Kevin,<br>Thank you so much for taking the time to share such a kind review. It really does mean a lot to all of us here at Loveday Esher.<br>It's been a pleasure supporting your mum following her heart procedures, and we're so pleased to see her continuing to make good progress. She's settled in well and it's lovely to see her taking part in some of the activities and engaging with life at the home.<br>Your comments about the team are greatly appreciated. Everyone works hard to provide the very best care and support, and knowing that it's making a difference to your mum and your family means a great deal. We'll be sure to share your message with the whole team.<br>Thank you again for your thoughtful feedback. We feel privileged to be caring for your mum and will continue to do everything we can to ensure she feels comfortable and well looked after during her stay. <br>Best regards,