Thank you so much for taking the time to share your kind words and thoughtful feedback. It was a privilege for our team to care for your father and to support you and your family during his time with us.
We are deeply touched by your appreciation of the dignity, kindness, and respect shown by our staff, and I will be sure to share your comments with the entire team - especially the nursing staff who were with your father in his final days. Providing compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know that this was reflected in your experience.
On behalf of everyone at Brownscombe Care Residence, please accept our sincere thanks for your recommendation and for entrusting us with your father's care.