Thank you so much for taking the time to share your kind feedback. We're delighted to hear that your mum enjoyed her respite stay at Primrose House and that you found the environment, facilities, and staff so welcoming and professional. It's lovely to know she was well cared for and happy with her meals and support during her stay.

We also appreciate your comment about the laundry - we'll share this with our housekeeping team to make sure all washing is handled as gently as possible.

Thank you again for your recommendation and for trusting us with your mum's care. We'd be very happy to welcome her back anytime.