Thank you very much for sharing your thoughtful feedback. We're so pleased to hear that your mother has settled in well at Woodlands and that her health and mobility have improved since joining us.

We also appreciate your comments about the building and environment. As our home is still new, we agree that it will continue to gain warmth and character as our residents make it their own, and we're excited to see that happen.

It's lovely to know you've felt welcomed and supported by our friendly team. Thank you again for taking the time to share your experience - we look forward to continuing to care for your mother and to seeing her thrive with us.