Thank you for taking the time to share your thoughts regarding Kenilworth Grange. We’re glad to hear that your husband is generally happy with his care and that he’s maintaining a healthy weight due to the good quality of food provided. We understand the importance of support for your husband’s needs, and we’ll continue to make sure he receives the assistance he requires.
We appreciate your observation regarding the weekend staff, and we are always striving to ensure adequate coverage during those times. We are always looking into ways we can continue to improve to ensure the best possible care for all residents and your feedback greatly helps us in this process.
Thank you for your continued involvement and for being such an important part of his care team.
Please do not hesitate to reach out if there’s anything more we can do to assist; the Home Manager is always happy to address any concerns.
Once again, thank you for sharing your feedback for Kenilworth Grange. Your input is invaluable to us.