Thank you so much for your kind and thoughtful feedback. We're delighted to hear that your mum felt at home during her stay with us, and that you found comfort in knowing she was well cared for.<br>It's wonderful to know that the pre-admission visit helped make the process smoother - we always aim to provide a personalised and reassuring experience for both residents and their families. We're also pleased that your mum enjoyed her room and the beautiful garden views.<br>Your recommendation means a great deal to us, and we would be honoured to welcome your mum back whenever she needs us again.