Dear David,
Thank you so much for your kind and thoughtful message. We are truly delighted to hear that your mum has settled in well and that she feels happy and comfortable here at Tripletrees. It's wonderful to know she's enjoying her meals and thriving - that's exactly what we hope for all our residents.
Our team takes great pride in providing a caring, welcoming environment not just for our residents but also for their families, so your kind words mean a great deal to everyone here. We're glad that you feel involved and reassured, and we'll continue to do our very best to keep you updated and included in all aspects of your mum's care.
Thank you again for your trust and recommendation - it truly means the world to us.
With warm regards,
Tripletrees