Dear Amanda,<br>Thank you so much for taking the time to share such a heartfelt review. We are truly delighted to hear how much your dad enjoyed the visit from the local firefighters. It was a very special moment for all of us to see his face light up and to witness him reminiscing about his years of service.<br>We are so pleased that this activity brought back fond memories and created a meaningful experience for your dad and your family. Tammy and the whole team work hard to provide person-centred activities that reflect each resident's life story and interests, and it is wonderful to know that their efforts made such a positive difference.<br>Your kind words mean a great deal to all of us here. Thank you for recognising the dedication of our team it is our privilege to care for your dad and to make our home feel like a family for everyone.<br>Warm regards,<br>Gladys Danquah