Dear Andrew,<br>Thank you so much for taking the time to share your heartfelt review. We are truly sorry for your loss and deeply appreciate your kind words about your mum's time with us. It was a privilege to care for her and to get to know your family during her stay.<br>Our team strives to create a safe, nurturing, and homely environment for every resident, and it means a great deal to know that your mum felt comfortable and well cared for. Your recognition of our staff, cleanliness, and the quality of care is incredibly meaningful to everyone here.<br><br>On behalf of all of us at Carlton Court, please accept our sincere condolences and gratitude for your recommendation. We wish you and your family comfort and peace.