Dear Aaron,<br>Thank you very much for taking the time to share your experience. We truly appreciate your feedback and are glad to hear your thoughts on the recent changes at The Vale Care Home.<br>Im pleased to let you know that your lenses have been found and have now been handed to you personally. Were sorry for any inconvenience this may have caused and are happy we could resolve this for you.<br>Your comments help us continue to improve the care and support we provide. If theres anything more youd like to discuss, please dont hesitate to reach out.<br>Warm regards, Leanne Pierce Manager, The Vale Care Home