Hello John P. Thank you for taking the time to leave this really positive review of your experience with our Nursing Team and Nursing Home at Woodhayes in Exeter. It's really lovely to read that our Manager and Nursing Team were excellent and that your wife was cared for as you would expect. I note the slightly lower scores for rooms, facilities and cleanliness. With regards to rooms and facilities, this may be owing to the fact that Woodhayes is a joining of three (rather grand) terrace houses in the St. Leanards area of Exeter. Whilst not a new build with a cinema room etc it is a lovely, homely and characterful building where we seek to, as far as is possible, create a home-from-home atmosphere. The score of 3 for cleaning - that's not good enough - my apologies for that - I will be discussing this with the Registered Manager. Again, thank you for this feedback, kindest regards, Nathan.