Thank you so much for taking the time to share such a kind and thoughtful review. It truly means a great deal to the whole team at Valley Lodge.
We are delighted to hear that your mum chose to stay with us after her respite stay and that she feels safe and well supported as her nursing needs have changed. The team work hard to create a warm, welcoming environment where every resident feels comfortable and cared for, so it is lovely to hear that this has been your family's experience.
Your comments about the team's attitude, humour and willingness to help really do lift everyone's spirits. Thank you as well for recommending Valley Lodge to others. Your support means more than you know.
If there is ever anything you or your mum need, please don't hesitate to let us know. We are always here to help.