Thank you so much for sharing this lovely feedback. It's heartening to hear that your nan is feeling happier and more engaged since moving to Bethany House.<br>Supporting residents to enjoy companionship and comfort,  even when mobility is limited, is something we take great pride in. We're so pleased she's spending time in the lounge and connecting with others.<br>Your kind words about the staff's friendliness and respectful care mean a great deal. We look forward to welcoming you again soon and introducing you to more of the team.